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LEGAL
DRAFT, PENDING LAWYER REVIEW

Privacy Policy

Effective 1 July 2026 · Version 1.0 · Maventec, Lucknow
ON THIS PAGE
1What we collect2Your data is yours alone3Consent and WhatsApp4Deletion on request5Storage and security6Your rights under the DPDP Act, 20237Changes to this policy
Written to be read.
If anything here reads like a trap, ask us on WhatsApp. We answer in plain words.
1

What we collect

Your application details (name, business, trade, city, average ticket, team size, phone), your portal activity, and the records we create while working for you: buyer lists, WhatsApp conversations, AI call transcripts and proposal opens. Nothing more, and nothing collected quietly.
IN SHORTOnly what we need to run your campaign and bill you honestly.
2

Your data is yours alone

Every client’s data lives in its own separate account. Your leads, transcripts and numbers are never pooled, never shared with another client, never resold, and never used to build someone else’s campaign. A competitor who also works with us cannot see that you exist.
IN SHORTEach client is walled off from every other.
3

Consent and WhatsApp

We contact you only because you ticked the consent box on your application. Buyer messages go out through the official WhatsApp Business API from a verified business sender. Every message carries a working opt-out, and opt-outs are honoured at once and logged permanently.
IN SHORTOne checkbox covers how we reach you. One tap stops us reaching a buyer.
4

Deletion on request

Ask, and your account data (leads, transcripts, reports) is deleted within 30 days, and we confirm in writing. Records Indian tax law requires us to keep, such as invoices and payment records, are kept only as long as that law says.
IN SHORTOne message deletes everything the law lets us delete.
5

Storage and security

Data is stored on servers in India and encrypted in transit and at rest. Only the people at Maventec who run your campaign can access it, each under a confidentiality agreement. We do not sell, rent or trade personal data, yours or your buyers’.
6

Your rights under the DPDP Act, 2023

You can get a copy of your personal data, correct it, have it erased, nominate someone to act for you, and raise a grievance: first with our Grievance Officer below, then with the Data Protection Board of India if we fail you. None of this costs anything.
7

Changes to this policy

If this policy changes in a way that matters, we tell you on WhatsApp before it takes effect. No silent edits with a new date at the top. Older versions are available on request.
GRIEVANCE OFFICER, DPDP ACT 2023
Talk to a person, not a form.
Grievance Officer, Maventec · Lucknow, Uttar Pradesh
+91 96626 85288legal@maventec.in
We acknowledge within 48 hours and resolve within 30 days, as the DPDP Act requires.